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We are inviting applications for the role of Process Associate/Process Developer - Consumer Operations Agent Your role will require you to deliver outstanding customer support for all consumer inquiries related to loans and card services be compatible with clients innovate processes and data and improve processes. Responsibilities: - Deliver outstanding customer support for all consumer inquiries related to - supported loans and the credit Card. - Maintain a language-neutral clear and professional tone in all customer - interactions. - Strive for First Time Resolution (FTR) in every interaction to ensure consumer - satisfaction. - Document interactions accurately manage cases effectively and escalate issues - when appropriate. - Support clients commitment to compliance and service excellence by following - policies and procedures. Qualifications Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachel

Responsibilities: - Support evaluation of leasing and lending opportunities by gathering and analyzing relevant data. - Assist in preparing and reviewing lease terms and financing agreements under guidance from senior team members. - Manage and maintain lease and loan documentation to ensure accuracy and compliance. - Conduct basic market research and feasibility studies to support new leasing and lending projects. - Ensure adherence to legal, compliance, and regulatory standards in all transactions. - Collaborate with cross-functional teams to support business development and operational initiatives. - Provide assistance to senior associates and managers across leasing and lending activities, gaining exposure to end-to-end processes. Qualifications Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications Analyst Certification - Nartional Institute of Securities Market (NISM)Nartional Institute of S

Responsibilities: - Perform procurement related tasks as per the Standard Operating Procedure documents approved by Client Execute day to day transactional procurement processes (vendor management, competitive bidding/ request for quotation, PO fulfillment - requisition/PO creation, delivery/order confirmation, query management, AP issue resolution, PIR creation and maintenance, support sourcing activities and requests, contract maintenance and catalog management, translation of business communications to local language) Contact person for business stakeholders, vendors, internal operational teams in terms of resolving any basic issues with purchase orders, requisitions, invoices and payments Investigate and resolve deficiencies with suppliers or internal parties support process improvements, new tool or scope implementation/standardization Meet or exceed all SL As with the outmost integrity and in compliance to SO Ps and clients policies. Qualifications Bachelors - Business Administra

Responsibilities: - Coordinate with internal stakeholders to gather and validate procurement requirements, ensuring alignment with business objectives. - Conduct market research to identify potential suppliers and vendors, assessing capabilities, quality, and pricing. - Negotiate contracts, pricing, and terms with suppliers to secure favorable agreements and maximize cost efficiency. - Monitor and track procurement activities to ensure compliance with internal policies, regulatory requirements, and best practices. - Analyze procurement data to optimize processes, improve efficiency, and identify cost-saving opportunities. - Maintain accurate documentation and records of sourcing activities, supplier performance, and procurement decisions. - Support continuous improvement initiatives by recommending enhancements to procurement processes, tools, and vendor management practices. Qualifications Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics,

Responsibilities: - Lead solution-building initiatives by understanding client challenges and articulating Genpacts value proposition effectively. - Design optimal operating models for clients and collaborate with FP&A teams to create commercially viable business cases. - Liaise with sales teams to identify and convert business opportunities, working seamlessly across functions, partner ecosystems, and client organizations. - Guide and manage cross-functional project teams, ensuring alignment and successful execution of complex engagements without direct reporting authority. - Provide expertise in Life & Annuities policy administration systems, automation initiatives, and enterprise-level transformation projects. - Monitor industry trends, emerging technologies, and client decision drivers to proactively inform strategy and solution design. - Mentor and influence stakeholders, fostering strong relationships and driving client-centric outcomes while maintaining exceptional executive pre

Responsibilities: - Debt Collection & Communication Reach out to customers with overdue accounts using phone, email, and letters to initiate collections. - Negotiate repayment terms and settlements in accordance with company policies. - Account Monitoring & Reconciliation monitor accounts for overdue payments, delayed settlements, credit irregularities, or unapplied items. - Reconcile account balances with customers and address unapplied credits. - Record-Keeping & Reporting maintain detailed and accurate records of all customer communication and payment commitments. - Log outcomes of collection efforts and follow-ups in CRM or collections systems. - Prepare and submit regular collection activity reports for management review. - Dispute Resolution & Escalation Investigate and resolve customer complaints or disputes related to billing or payments. - Escalate unresolved or complex cases to senior staff or legal teams as needed. - Cross-Functional Collaboration work closely with departmen

Inviting applications for the role of Process Developer GMS Visa Team! In this role you will be responsible for managing business visa applications for employees and will help comply Business travel compliances. Responsibilities: - Handling Business Immigration related work on a day-to-day basis. - Manage and support B-Visa and WP stamping operations for PAN India region - Review visa requests and coordinating with employee for processing - Data and records maintenance - Creating visa related documents like cover letter - Coordinate with vendors(cwt) for payment of visa Qualifications Bachelors - HR/Industrial Relations, Bachelors - Human Resource Management, Bachelors - Psychology, Masters - Business Administration, Masters - Human Resource Management Certifications Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning, Senior Professional in Human Resources (SPHR) - Human Resource Certification Institute (HRCI)Human Resourc

Responsibilities: - Conduct actuarial analysis to support pricing, reserving, and financial reporting decisions for Life insurance products. - Develop, maintain, and validate actuarial models and tools to evaluate risk and inform business strategy. - Collaborate with cross-functional teams to interpret data and provide actionable insights for strategic initiatives. - Analyze insurance data to identify trends, forecast outcomes, and assess the financial impact of potential risks. - Communicate complex actuarial concepts and findings clearly to non-technical stakeholders. - Ensure compliance with regulatory requirements and stay updated on industry trends affecting actuarial practices. - Contribute to documentation and reporting of actuarial work to support management decision-making. Qualifications Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics Certifications Associate in Claims (AIC) - The Insti

Inviting applications for the role of Assistant Manager Agile Business Analyst in Trade & Transaction Reporting! In this role we are seeking a detail-oriented Agile Business Analyst to support programs and projects related to Trade and Transaction Reporting under global regulatory regimes (e.g. EMIR Mi FID II SFTR CFTC MAS). The resource would be required to oversee a program of work aimed at efficiency and regulatory deliverables working closely with both Data Services and IT as well as other teams within the Firm where necessary. The Business Analyst is expected to own and drive components of the overall solution. They need to be hands-on in terms of the detail and be able to manage and influence others in terms of delivery. Responsibilities: - Coordinate across regulatory initiatives such as EMIR Refit CFTC Rewrite JFSA changes etc. - Coordinate UAT planning training and post-implementation reviews. - Strong communication skills particularly in written documentation (user stories op

Inviting applications for the role of Assistant Manager Agile Business Analyst with Client Reference Data Services! In this role the candidate will join the CORDS (Client Onboarding Reference Data and Surveillance) team focusing on Securities Data Analysis Capital Markets operations Client Reference Data and KYC (Know your Customer) compliance. The role involves managing and analysing data critical to client onboarding regulatory reporting and trade execution in global markets. Responsibilities: - Strong communication skills particularly in written documentation (user stories operating procedures process flow mapping etc.) - Collect validate and maintain security reference data for multiple asset classes including equities fixed income and derivatives. - Perform data quality checks and resolve discrepancies with internal and external sources. - Support downstream systems with timely and accurate security reference data. - Experience in managing relationships with senior clients. - Stro

Inviting applications for the role of Manager Product Reference Data with Capital Markets Agile Business Analyst! In this role we are looking for a highly motivated and experienced Agile Business Analyst with strong domain knowledge in Capital Markets and Product Reference Data. The ideal candidate should possess an in-depth understanding of financial instruments and their data attributes along with exposure to project management practices. The role involves working with cross-functional teams to enhance data quality streamline data processes and support product master initiatives across trading and operations systems. Responsibilities: - Gather analyze and document business requirements related to product reference data including instrument creation enrichment and distribution. - Work with data stewards operations trading desks compliance and technology teams to ensure consistent and high-quality product data across systems. - Analyze current-state product data flows and define target

Inviting applications for the role of Assistant Manager Process Mapper! In this role we are seeking skilled Process Mapping Specialists to support largescale Finance Process Optimization initiatives. In this role you will translate highlevel process documentation workshop outputs and SME inputs into standardized executionready process maps aligned with Firmapproved mapping standards and Finance data attributes. Your work will enable stakeholders to visualize endtoend processes identify areas of opportunity and accelerate operational improvements across global Finance teams. Responsibilities: - Develop refine and maintain currentstate and futurestate process maps using Firmapproved systems - Convert complex Finance processes into clear structured visual workflows that reflect Firm standards and required Finance attributes - Partner with process facilitators process optimization leads subject matter experts and delivery teams to ensure execution-ready mapping outputs - Maintain access co

Inviting applications for the role of Manager Product Reference Data with Capital Markets Agile Business Analyst! In this role we are looking for a highly motivated and experienced Agile Business Analyst with strong domain knowledge in Capital Markets and Product Reference Data. The ideal candidate should possess an in-depth understanding of financial instruments and their data attributes along with exposure to project management practices. The role involves working with cross-functional teams to enhance data quality streamline data processes and support product master initiatives across trading and operations systems. Responsibilities: - Gather analyze and document business requirements related to product reference data including instrument creation enrichment and distribution. - Work with data stewards operations trading desks compliance and technology teams to ensure consistent and high-quality product data across systems. - Analyze current-state product data flows and define target

Inviting applications for the role of Manager/Senior Manager Ops Transformation Business Analyst/ Project Manager! In this role this hybrid BA/PM role within Operations Transformation supports the delivery of high-impact strategic initiatives across back and middle office change risk and regulatory programmes. The role combines business analysis and project management requiring the ability to independently manage projects from inception to completion rapidly mobilise to deliver pieces of analysis and coordinate multiple senior stakeholders and operational staff. Recent and upcoming initiatives include large-scale migrations deployment of new products/tools or data analysis to support strategic transformation objectives. Candidates will have proven experience in project management with solid business analysis skills and should be adept at forming and leveraging effective networks with project partners and across the Firm. Roles will include responsibilities: for managing and executing p

Inviting applications for the role of Manager Auditor for AML Models! In this role we are seeking an auditor with relevant years experience for its BSA/AML QAG team covering Models. The person in the role will assist the Internal Audit departments QAG audit team in completing its annual audit plan communicating to senior management and providing recommendations for improvements. Responsibilities: - The person in this role within the Internal Audit departments QAG audit team is responsible for assisting in audit planning executing and reporting on BSA/AML audits including but not limited to: - Able to analyse large model input data and key risk indicators to inform QAG team of areas of concern unusual trending and significant risk profile changes. - Able to perform testing to support the BSA/AML audit assurance activities that are based on pre-defined criteria and testing steps using repeatable audit tool. - Write comprehensive and high-quality Audits model review workpapers aligning to

Inviting applications for the role of Manager Business Analyst with MS Dynamics! In this role we are seeking a highly analytical and delivery-focused Agile Business Analyst with strong expertise in Microsoft Dynamics 365 and proven experience in the Investment Banking domain. The ideal candidate will work within Agile squads to deliver CRM/ERP solutions that support front middle and back-office functions including client onboarding deal management regulatory reporting and operational efficiency initiatives. This role requires deep understanding of capital markets workflows combined with hands-on Dynamics functional expertise. Responsibilities: - Agile Requirements & Delivery - Partner with Product Owners and business stakeholders (Front Office Operations Compliance Risk) to gather and refine requirements. - Write detailed user stories with clear acceptance criteria aligned to regulatory and business needs. - Manage and groom product backlogs in tools such as Jira or Azure Dev Ops. - Pa

Inviting applications for the role of Assistant Manager Business Analyst with Alteryx and Power BI Experience! In this role we are seeking a highly analytical and results-driven Agile Business Analyst with strong expertise in Alteryx Power BI and Agile delivery methodologies. The ideal candidate will have proven experience in the Investment Banking domain with the ability to gather complex business requirements translate them into user stories and deliver data-driven solutions that support regulatory operational and strategic initiatives. This role requires a strong blend of business analysis data analytics stakeholder management and Agile execution skills. Responsibilities: - Agile Business Analysis & Delivery - Collaborate with Product Owners and stakeholders to gather analyze and document business requirements. - Translate requirements into detailed user stories with clear acceptance criteria. - Manage and prioritize product backlogs using JIRA. - Participate in sprint planning back

Inviting applications for the role of Senior Manager AI Developer (LLM & Intelligent Systems Engineering) In this role we are seeking an experienced AI Developer to design and build intelligent AI-powered systems leveraging large language models (LL Ms) semantic search and modern orchestration frameworks. This role focuses on building scalable AI applications that integrate structured and unstructured data implement advanced prompt and context engineering strategies and enable semantic lexical and graph-based search capabilities in a cloud-native environment. The ideal candidate combines hands-on LLM application development expertise with strong Python engineering and data integration capabilities. Responsibilities: - AI Application Development & Orchestration - Design and develop LLM-powered applications using frameworks such as Lang Chain / Lang Graph - Build intelligent orchestration workflows integrating AI services with enterprise systems - Develop modular AI agents using reasonin

Inviting applications for the role of Senior Principal Consultant Gen_AI Technical lead! In this role we are looking for candidates who have relevant years of experience in designing and developing machine learning and deep learning system. Who have professional software development experience. Hands on running machine learning tests and experiments. Implementing appropriate AI engineers with Gen AI. Responsibilities: - Develop transformative AI/ML solutions to address our clients' business requirements and challenges - Experience in AI/ML Architecture. - Excellent knowledge on Python - Good Understanding of LL Ms and Gen AI technologies. - (Azure Open AI Lang Chain etc.) - Experience in Agentic AI and RAG - Cloud Services - AWS GCP Azure and Cloud Native [any one cloud service is mandatory] - Experience in development and deployment of Gen Ai solution [Mandatory] - Close the gap between AI research and production to create ground-breaking new products features and solve problems for o

We are inviting applications for the role of Assistant Manager Financial Planning & Analysis In this role you will be responsible to support the FP&A team in delivering Weekly Business review / Reporting as per the mutually agreed SLA with client identifying trends doing follow-up analysis highlighting risks and opportunity and driving continuous process improvement initiatives to meet business needs. Responsibilities: - Ensures delivery of Weekly Business review / Reporting as per the mutually agreed SLA with client. - Tracking / Reporting KP Is with accuracy and ensuring timely delivery as per SLA - Developing SOP based on transitions from the client and seeking signoff - Defining developing and maintaining reports to support decision making. - Identifying trends doing follow-up analysis highlighting risks and opportunity. - Contributing to and driving continuous process improvement initiatives to meet business needs. - Incorporate the change management as per the mutually agreed tim