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Inviting applications for the role of Management Trainee- HRO The role is responsible for managing Call and Case Management operations to ensure efficient and high-quality employee support services. The position involves creating and maintaining call and email scripts case handling protocols and a comprehensive knowledge base to support consistent and accurate resolution of employee inquiries. The incumbent will provide Tier 1 HR support related to policies systems navigation performance management and personal data inquiries while escalating complex issues to appropriate teams in a timely manner. This role also includes maintaining and updating Policy and Procedures Manuals managing timecard tracking and approvals and ensuring that all employee and contractor interactions are accurately documented in the case management system. The position is accountable for Call Center Quality Management including call monitoring feedback and quality reporting as well as maintaining an up-to-date kn

Inviting applications for the role of Management Trainee Employee Relations The role is responsible for managing Employee Relations (ER) Intake and Case Management processes ensuring timely accurate and compliant handling of employee concerns. This includes receiving ER cases through multiple channels such as calls emails and portals creating and tracking cases in the case management system and triaging them based on defined risk levels and escalation protocols. The incumbent will manage the resolution of low-risk ER concernssuch as attendance leave or policy clarification issuesin alignment with established Policies and Procedures Manuals. They will document all case actions communications and resolutions to ensure compliance with audit and retention standards. High-risk cases (e.g. harassment discrimination) will be appropriately routed to the retained ER team per defined escalation matrices. Additionally the role supports ER hotline management provides Tier 1 HR support and contribu

Inviting applications for the role of Management Trainee- HR Operations This role is responsible for ensuring the accuracy integrity and compliance of employee data within the HR systems. This role manages end-to-end employee lifecycle transactionsincluding personal data updates organizational changes promotions transfers and terminationswhile maintaining strict adherence to policy and data governance standards. The incumbent supports HR documentation control policy updates reporting and audit requirements and partners with internal teams to streamline HR processes and drive continuous improvement. Additionally the role provides timely reporting manages mass data uploads ensures data consistency across systems and delivers high-quality operational support to enhance overall HR service delivery. Responsibilities: - HR Data & Policy Management - Manage version control of HR documents and maintain the HR policy repository. - Update policy and procedure manuals in a timely manner; - commun

Inviting applications for the role of Process Associate Customer Care! The candidate should have good communication and should be good in handling customers. Also should have technical knowledge on basic computers and basic programming language. Should know about sales as the process handles both sales & technical issues. Responsibilities: - Handle multiple chats at the same time (3+ Active Chats simultaneously) - Respond to the customer queries & issues in timely manner - Provide solution to the customer basis the available help articles and within the policies - Replicate customers issue and report necessary bugs/suggestions/ideas - Provide excellent services to the customers - Work closely with internal departments to provide the required information/support to the customer - Support technical queries related to Domain Hosting Server SSL Email Site Lock Site backup or any other such product that is owned by end customer - Responsible to showcase proven work ethic with the ability to

Inviting applications for the role of Assistant Vice President Record to Report In this role you will be responsible for RTR SDL role and will be requirement based & hence flexible equipped to Focus on continuous process improvement and adaptive to change develop & lead effective working relationships in the organization and actively collaborate closely with all Key Stakeholders Responsibilities: - Lead large R2 R team in areas of General Accounting Fixed Assets Intercompany Account Reconciliation. - Balance month end quarter end year end preparation be responsible for smooth execution & ensure books are closed on time groom and enable career progression while encouraging Genpact culture (CI2). - Achieve /exceed retention targets. - Lead the delivery of outsourced services F&A: R2 R to ensure customer satisfaction and increased revenue through client up-sell - Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing an

Inviting applications for the role of Management Trainee Record to Report In this role we're looking for Professionals Relevant years of experience having good MIS(Management Information System) background and expert in excel skills with basic accounting knowledge. Responsibilities: - Assist in maintaining and updating the general ledger including recording journal entries reconciling accounts and ensuring accuracy - Support the financial close process by preparing and organizing financial data working with cross-functional teams to meet reporting deadlines - Perform accruals reversals for manual journal entries & month end close - Ensure compliance with financial regulations and internal controls collaborating with auditors and management - Support the financial close process by preparing and organizing financial data working with cross-functional teams to meet reporting deadlines - Perform sales and revenue analysis write commentaries on actuals vs forecast / budgets to identify the

Inviting applications for the role of Senior Manager-LDT Lean Digital Transformation We are looking for a hands-on AI/ML Solution Architect who can design build and scale real-world AI systemsnot just prototype models or create high-level diagrams. This role sits at the intersection of business problems data and production-grade AI engineering. You will be responsible for taking ambiguous business problems and translating them into end-to-end AI/ML solutions that are reliable scalable secure and measurable in production. Responsibilities: - Key Responsibilities: and Roles - Project Leadership: Lead high-impact cross-functional teams to tackle complex organizational-level problems. - Data Analysis & Tools: Utilize statistical software (e.g. - Minitab) to analyze data and define actionable evidence-based solutions. - Methodology Implementation: Apply DMAIC (Define Measure analyze Improve Control) and Lean principles to maximize efficiency. - Mentorship: Coach Green and Yellow Belts on Si

Inviting applications for the role of Senior Manager-LDT Lean Digital Transformation We are looking for a hands-on AI/ML Solution Architect who can design build and scale real-world AI systemsnot just prototype models or create high-level diagrams. This role sits at the intersection of business problems data and production-grade AI engineering. You will be responsible for taking ambiguous business problems and translating them into end-to-end AI/ML solutions that are reliable scalable secure and measurable in production. Responsibilities: - Key Responsibilities: and Roles - Project Leadership: Lead high-impact cross-functional teams to tackle complex organizational-level problems. - Data Analysis & Tools: Utilize statistical software (e.g. - Minitab) to analyze data and define actionable evidence-based solutions. - Methodology Implementation: Apply DMAIC (Define Measure analyze Improve Control) and Lean principles to maximize efficiency. - Mentorship: Coach Green and Yellow Belts on Si

Inviting applications for the role of Senior Manager-LDT Lean Digital Transformation We are looking for a hands-on AI/ML Solution Architect who can design build and scale real-world AI systemsnot just prototype models or create high-level diagrams. This role sits at the intersection of business problems data and production-grade AI engineering. You will be responsible for taking ambiguous business problems and translating them into end-to-end AI/ML solutions that are reliable scalable secure and measurable in production.. Responsibilities: - Key Responsibilities: and Roles - Project Leadership: Lead high-impact cross-functional teams to tackle complex organizational-level problems. - Data Analysis & Tools: Utilize statistical software (e.g. - Minitab) to analyze data and define actionable evidence-based solutions. - Methodology Implementation: Apply DMAIC (Define Measure analyze Improve Control) and Lean principles to maximize efficiency. - Mentorship: Coach Green and Yellow Belts on S

Inviting applications for the role of Senior Manager-LDT Lean Digital Transformation We are looking for a hands-on AI/ML Solution Architect who can design build and scale real-world AI systemsnot just prototype models or create high-level diagrams. This role sits at the intersection of business problems data and production-grade AI engineering. You will be responsible for taking ambiguous business problems and translating them into end-to-end AI/ML solutions that are reliable scalable secure and measurable in production.. Responsibilities: - Key Responsibilities: and Roles - Project Leadership: Lead high-impact cross-functional teams to tackle complex organizational-level problems. - Data Analysis & Tools: Utilize statistical software (e.g. - Minitab) to analyze data and define actionable evidence-based solutions. - Methodology Implementation: Apply DMAIC (Define Measure analyze Improve Control) and Lean principles to maximize efficiency. - Mentorship: Coach Green and Yellow Belts on S

Inviting applications for the role of Process Developer Record to Report We require someone with deep understanding and experience in General Accounting. Responsibilities: - In this role you will be responsible for all the activities related to General Accounting domain. - Review teams day to day activities including but not limited to Account Reconciliations journal entries reports audit requests analysis and other requests - Accounting & Financial Operations Understanding of time cost payroll and billing flows within consulting or staffing industry - Perform cost-to-bill reconciliations and validate rate cards or placements - Knowledge of accruals revenue recognition and SOX/internal controls - Skilled in payroll validation and discrepancy identification - Systems & Technical Proficiency Experience with Vendor Mgt. - Systems (Fieldglass Beeline Bullhorn) and ERP (People Soft Work Day) - Proficient in Microsoft Excel (pivots lookups reconciliations) - Extract and reconcile data across

Inviting applications for the role of Director - Data Analytics In this role you will be responsible for leading and supporting teams with diverse analytical skill sets delivering across a broad range of analytics projects in the audit controls and risk management domains through internal and external collaboration. You will also oversee client delivery by driving innovation through advanced analytics and AI-driven solutions. Responsibilities: - Drive business growth by actively building a sales pipeline leading client discussions and managing proposals and solution responses to deliver differentiated value. - Design and refine service offerings including delivery models commercial structures and technology solutions ensuring alignment with client needs and market trends. - Develop and nurture long-term client relationships by understanding their business priorities and providing tailored insights that strengthen trust and partnership. - Lead end-to-end project deliverystrategy plannin

Inviting applications for the role of Senior Manager-LDT Lean Digital Transformation We are looking for a hands-on AI/ML Solution Architect who can design build and scale real-world AI systemsnot just prototype models or create high-level diagrams. This role sits at the intersection of business problems data and production-grade AI engineering. You will be responsible for taking ambiguous business problems and translating them into end-to-end AI/ML solutions that are reliable scalable secure and measurable in production. Responsibilities: - Key Responsibilities: and Roles - Project Leadership: Lead high-impact cross-functional teams to tackle complex organizational-level problems. - Data Analysis & Tools: Utilize statistical software (e.g. - Minitab) to analyze data and define actionable evidence-based solutions. - Methodology Implementation: Apply DMAIC (Define Measure analyze Improve Control) and Lean principles to maximize efficiency. - Mentorship: Coach Green and Yellow Belts on Si

Responsibilities: - Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. - Understanding of all aspects of Cash allocation in accordance with customer remittances including deep validation experience and report out to business. - Cash Application Allocating payments in accordance with customer remittances. - Collaborating closely between all entities of AR (different entities) and keep track of all aged receivables including current ageing buckets. - Act as Subject Matter Specialist for the AR processes, complete know-how and understanding of the AR value chain. - Experience of working with a real estate client will be a preference. - Create and update the Standard Operations Procedure and other updates received from time to time. - Should be able to deal with clients for any query or information. - Identify and resolve unidentified cash and manage end to end process of Cash applications. - Process cash

Inviting applications for the role of Assistant Manager Accounts Payable We are looking for a candidate with good understanding and ability to perform day-to-day Accounts Payable T&E Operations while meeting the agreed metrics. The Travel and Expense Associate is responsible for managing and auditing employee expense reports ensuring compliance with company policies and supporting timely and accurate processing of payments related to corporate travel and expenses. This role requires strong attention to detail proficiency in Excel and Concur and the ability to work collaboratively across departments. Responsibilities: - Audit and process employee expense reports in Concur ensuring compliance with travel and expense policies. - Review submissions for receipt attachments manager approvals and correct expense coding. - Process invoice entries and manual payments against Corporate Wells Fargo credit card transactions. - Reconcile Concur data with corporate card data and ensure timely postin

Inviting applications for the role of Assistant Manager Procurement looking for a dynamic and detail-oriented professional to join our Procurement team. The ideal candidate will have a strong background in contract administration and compliance with a proven ability to manage contract lifecycles support audits and collaborate with legal and procurement teams to ensure adherence to corporate policies and regulatory requirements. Responsibilities: - Manage end-to-end contract administration processes including drafting reviewing tracking and maintaining procurement contracts and agreements in alignment with the Manager/Director of vendor relations. - Ensure compliance with internal procurement policies legal requirements and regulatory standards. - Act as a liaison between procurement legal and business units to facilitate contract negotiations and approvals. - Support internal and external audits by providing timely and accurate documentation related to procurement contracts and complia

Inviting applications for the role of Process Developer - Human Resource Operation The role is responsible for managing Call and Case Management operations to ensure efficient and high-quality employee support services. The position involves creating and maintaining call and email scripts case handling protocols and a comprehensive knowledge base to support consistent and accurate resolution of employee inquiries. The incumbent will provide Tier 1 HR support related to policies systems navigation performance management and personal data inquiries while escalating complex issues to appropriate teams in a timely manner. This role also includes maintaining and updating Policy and Procedures Manuals managing timecard tracking and approvals and ensuring that all employee and contractor interactions are accurately documented in the case management system. The position is accountable for Call Center Quality Management including call monitoring feedback and quality reporting as well as maintai

Inviting applications for the role of Assistant Vice President Order to Cash! In this role the incumbent should possess deep domain expertise in end-to-end OTC processes with a proven track record of managing high-volume collections and driving process efficiencies since this is a critical global role with a strong emphasis on OTC operations particularly in Collections. Responsibilities: - Sound domain knowledge in all OTC aspects such as billing collections cash applications and dispute management with the ability to draw linkages across all sub processes. - Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda. - Must be able to work with cross functional teams like Operations GPO Digital team Transformation team Transitions team HR recruitment etc. - Pro-active ability to trouble shoot work through organizational change scenarios. - Implement appropriate mechanisms to identify understand and intensify performance gaps and/ o

Inviting applications for the role of Process Developer Order Management In this role we are looking for professionals who are experienced in Order Management profiles. Responsibilities: - Order processing: Receive and validate orders for hardware and subscriptions ensuring all details are accurate. - Inventory management: Monitor inventory levels to ensure availability of hardware for timely fulfilment. - Subscription activation: Manage the activation process for subscription services ensuring seamless access for customers. - Customer communication: Maintain clear communication with customers regarding order status delivery timelines and any issues. - Issue resolution: Address and resolve any discrepancies or issues related to orders promptly. - Data entry: Accurately enter order details into the system for tracking and reporting purposes. - Collaboration: Work closely with sales logistics and customer service teams to ensure smooth order processing. - Reporting: Generate reports on o

We are inviting applications for the role of Assistant Manager Financial Planning & Analysis In this role you will be responsible to support the FP&A team in delivering Weekly Business review / Reporting as per the mutually agreed SLA with client identifying trends doing follow-up analysis highlighting risks and opportunity and driving continuous process improvement initiatives to meet business needs. Responsibilities: - Ensures delivery of Weekly Business review / Reporting as per the mutually agreed SLA with client. - Tracking / Reporting KP Is with accuracy and ensuring timely delivery as per SLA - Developing SOP based on transitions from the client and seeking signoff - Defining developing and maintaining reports to support decision making. - Identifying trends doing follow-up analysis highlighting risks and opportunity. - Contributing to and driving continuous process improvement initiatives to meet business needs. - Incorporate the change management as per the mutually agreed tim