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The role involves evaluating contact center interactions using speech analytics and call recordings to ensure compliance and identify coaching needs. Responsibilities include designing quality monitoring tools to analyze data from various sources to enhance operations and customer loyalty. Required skills include HR process design, policy development, stakeholder management, problem-solving, and effective communication.

The role involves analyzing and solving lower-complexity problems related to customer service, focusing on customer communications, care, experience, satisfaction, and support operations. The position requires expert Spanish language skills, a graduation degree, 3-5 years experience, and involves teamwork with limited client exposure.

The role involves asset management with responsibilities in lease administration, property accounting, and commercial real estate underwriting. Key tasks include tracking lease compliance, managing critical dates and payments, month-end financial close, reconciliations, reporting, and due diligence analysis. Required skills include agility, communication, analytical thinking, process orientation, and problem-solving for handling moderate complexity tasks.

The role involves generating actionable insights from customer and behavioral data, supporting segmentation and personalization strategies, and creating executive reports. Responsibilities include building marketing performance dashboards, analyzing campaign effectiveness, and developing automated reporting. Required skills include advanced SQL, marketing analytics experience, data storytelling, collaboration, and proficiency in BI tools like Power BI or Tableau.

The role involves delivering actionable insights, building scalable reporting solutions, and supporting campaign effectiveness measurement through advanced analytics and visualization. Required skills include strong analytical abilities, data storytelling, SQL, marketing analytics experience, proficiency in BI tools like Power BI or Tableau, and collaboration with cross-functional teams.

The role involves designing, implementing, and maintaining cloud network infrastructure using Infrastructure as Code, primarily Terraform, to ensure scalable, secure, and governable networking across multi-cloud platforms. Responsibilities include AI-assisted monitoring, network automation, governance support, and collaboration with cross-functional teams. Required skills include 6+ years in cloud networking, expertise in AWS/Azure/OCI, Cisco network security, and CI/CD integration.

The role involves monitoring, troubleshooting, and maintaining network services such as DNS, DHCP, NTP, and VPNs, ensuring system health and availability. Responsibilities include incident and change management, root cause analysis, documentation, and collaboration with cross-functional teams. Candidates need strong network operations skills, at least five years' experience, and 15 years of education.

The role involves delivering actionable insights, building scalable reporting solutions, and supporting campaign effectiveness measurement through advanced analytics and visualization. Required skills include strong analytical abilities, data storytelling, SQL, marketing analytics experience, proficiency in BI tools like Power BI or Tableau, and collaboration with cross-functional teams.

This role involves managing and optimizing recruitment operations, including sourcing, screening, and hiring candidates. It requires problem-solving skills, teamwork, strong communication, adaptability, and proficiency with recruiting systems like Workday. The role includes working with peers, limited client interaction, and following detailed instructions while contributing individually within a team.

The role involves sourcing, screening, shortlisting, interviewing, selecting, hiring, and onboarding employees as part of talent acquisition. Responsibilities include problem analysis, peer interaction, and working as an individual contributor within a team. Candidates should possess strong client relationship skills, multitasking ability, agility to learn quickly, and have 3 to 5 years of experience with any graduation.

The role involves managing customer queries, handling escalations, and resolving complaints within SLAs. Responsibilities include managing Workforce Dialer systems, analyzing call data, and optimizing call campaign efficiency. Candidates should have 3-5 years of experience, graduation qualifications, problem-solving skills, and the ability to work in teams with moderate supervision. Rotational shifts may be required.

The role involves analyzing and reconciling intercompany financial transactions, ensuring accuracy and compliance with accounting standards. Responsibilities include recording transactions, reconciling accounts, and preparing reports related to AR sub-ledger, GL, treasury items, and outstanding payments. Candidates should have a BCom degree with 3 to 5 years of relevant experience and be able to solve lower-complexity problems independently.

The role involves moderating user-generated content by analyzing and reviewing various media types and resolving reported issues to ensure online safety. Key responsibilities include content classification, policy adherence, issue investigation, and participation in process improvements. Essential skills include resilience, communication, critical thinking, cultural awareness, and flexibility in work shifts.

The role involves designing and developing custom software using Adobe Experience Manager (AEM) Sites and web technologies like HTML, CSS, and JavaScript. Responsibilities include collaborating on requirements, maintaining applications, documenting processes, and supporting team members. A minimum of three years AEM experience and 15 years education are required.

The role involves managing period-end close activities, balance sheet reconciliations, compliance, and financial reporting within a multi-ERP finance environment. Candidates should have strong technical accounting knowledge, experience with Microsoft Dynamics 365, SAP, Oracle, Anaplan, and excellent communication skills. A bachelor's degree and audit support experience are required.

The role involves ensuring quality in service delivery by monitoring performance, auditing processes, ensuring SOP compliance, and driving continuous improvement. Key responsibilities include quality oversight, reporting, process compliance, and training support. Candidates need 3-5 years of experience in quality assurance or audits, strong analytical skills, attention to detail, and effective communication abilities.

This role involves managing Travel & Expense operations through SAP and Concur, including validating claims, handling queries, enforcing compliance, and supporting audit requirements. Candidates need a finance-related bachelor’s degree, SAP and Concur experience, strong analytical skills, understanding of corporate travel policies, and ability to improve processes.

The role involves ensuring quality in service delivery by monitoring performance, auditing processes, ensuring SOP compliance, and driving continuous improvement. Key responsibilities include quality oversight, reporting, process compliance, and training support. Candidates need 3-5 years of experience in quality assurance or audits, strong analytical skills, attention to detail, and effective communication abilities.

The role involves managing period close activities, balance sheet reconciliations, compliance with accounting policies, audit support, and continuous process improvement. Candidates should have a bachelor's degree in Accounting or Finance, 3-5 years in R2R or financial accounting, knowledge of ERP systems, and strong technical and communication skills.

The role involves managing period close activities, balance sheet reconciliations, compliance with controls, and audit support. Candidates should have a Bachelor’s degree in Accounting or related field, 3-5 years of R2R experience, proficiency in ERP systems and Excel, knowledge of accounting principles, and strong communication and problem-solving skills.