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The role involves reviewing and classifying content according to client guidelines, investigating and resolving issues, and advocating for the user community. It requires strong emotional resilience, critical thinking, attention to detail, effective communication skills, cultural awareness, and the ability to work flexible hours in a fast-paced environment.

The role involves developing custom software solutions using modern frameworks and agile practices, supporting project delivery, and maintaining Kronos modules like accruals and timekeeper. Required skills include UKG Pro experience, proficiency in Pro WFM domain, knowledge of Dell Boomi, SQL reporting, and mentoring junior team members.

The role involves overseeing client service delivery by mobilizing resources and managing their performance. Responsibilities include risk management, ensuring compliance with client policies, coordinating processes, leading quality checks, and facilitating communication. Candidates must have life sciences graduation, pharmacovigilance knowledge, leadership, analytical and communication skills, and experience working under tight deadlines.

The role involves analyzing and resolving lower-complexity problems within customer service, focusing on customer care, communications, and experience. Responsibilities include peer interaction, limited client exposure, and following detailed instructions. The role requires expertise in Spanish, graduation qualification, and 3-5 years of experience.

This role involves managing and optimizing recruitment operations, including sourcing, screening, and hiring candidates. It requires problem-solving skills, teamwork, strong communication, adaptability, and proficiency with recruiting systems like Workday. The role includes working with peers, limited client interaction, and following detailed instructions while contributing individually within a team.

The role involves managing financial system transitions during mergers, acquisitions, or system upgrades, ensuring minimal operational disruption. Responsibilities include designing financial analysis tools, supporting contract financial processes, leading change management, financial reporting, and compliance. Required skills include financial planning, budgeting, forecasting, stakeholder management, and an MBA with 7-11 years' experience.

The role involves improving forecast accuracy, managing demand planning processes, and collaborating with sales, marketing, and supply chain teams. Candidates should have 3-8 years of demand planning experience, a relevant bachelor’s or master’s degree, and proficiency with APS tools, SAP ECC, Power BI, and advanced Excel. Responsibilities include volume performance analysis, forecasting, reporting, and maintaining demand plans aligned with business objectives.

The role involves generating actionable insights from customer and behavioral data, supporting segmentation and personalization strategies, and creating executive reports. Responsibilities include building marketing performance dashboards, analyzing campaign effectiveness, and developing automated reporting. Required skills include advanced SQL, marketing analytics experience, data storytelling, collaboration, and proficiency in BI tools like Power BI or Tableau.

The role involves reviewing and classifying content according to client guidelines, investigating and resolving issues, and advocating for the user community. It requires strong emotional resilience, critical thinking, attention to detail, effective communication skills, cultural awareness, and the ability to work flexible hours in a fast-paced environment.

The role involves managing supplier relationships by evaluating performance, negotiating contracts, and resolving issues to enhance quality and efficiency. Responsibilities include tracking supplier KPIs, problem-solving, and managing small teams. Required skills include third-party risk management, client relationship building, and strong interpersonal abilities, with 7-11 years of experience and a graduation degree.

The role involves independently designing, coding, and improving software components using OpenText ECM Tools within agile teams. Responsibilities include collaborating cross-functionally, resolving technical issues, mentoring juniors, and staying updated on technology trends. Required skills include proficiency in OpenText ECM, software development lifecycle knowledge, problem-solving, and strong communication.

The role involves analyzing data and building Power BI dashboards to support business decisions. Responsibilities include data extraction, cleaning, validation, trend analysis, and creating data models. Required skills include Power BI, SQL, Excel, KPI reporting, data visualization, problem-solving, communication, and a relevant degree with 3–5 years of experience.

This role involves managing claims adjudication, processing, and portfolio management within the general insurance team. Responsibilities include checking fraudulent claims and supporting the claims lifecycle such as investigation and payment administration. Candidates should have up to 1 year of experience, good communication skills, and be able to follow detailed instructions while working in a team.

The role involves trade processing and settlements in capital markets operations, focusing on monitoring corporate actions, client notification, election processing, entitlement calculation, risk management, regulatory compliance, and reconciliation. Required skills include agility, communication, analytical thinking, problem-solving, and process orientation, suitable for graduates with 0-1 years experience.

This role involves leading demand planning operations, including developing forecasting tools, managing forecasting processes, and collaborating with sales and marketing teams to ensure accuracy. Essential skills include advanced knowledge of supply chain planning tools, strong project management, excellent communication, and the ability to lead and coach teams effectively.

The role involves managing end-to-end recruitment processes including sourcing, screening, interviewing, and onboarding candidates. It requires analytical problem-solving, handling multiple stakeholders, strong client relationship skills, and the ability to work under pressure and in a team. A graduation degree and 3-5 years of experience are needed.

The role involves managing customer queries, handling escalations, and resolving complaints efficiently, while ensuring faults and complaints are closed within SLA. Responsibilities include managing automated dialer systems, analyzing call data, and optimizing outbound calls. The position requires 1-3 years of experience, a graduation degree, problem-solving skills, and the ability to work rotational shifts.

The role involves managing the Order to Cash process, including collections, disputes, cash reconciliations, and debt management. Responsibilities include reporting aged debt, preparing refund packages, and ensuring compliance with controls. Candidates should have 1-3 years of experience, a BCom degree, and the ability to work under supervision and in shifts.

The role involves ensuring quality in service delivery by monitoring performance, auditing processes, ensuring SOP compliance, and driving continuous improvement. Key responsibilities include quality oversight, reporting, process compliance, and training support. Candidates need 3-5 years of experience in quality assurance or audits, strong analytical skills, attention to detail, and effective communication abilities.

The role supports global demand planning by improving forecast accuracy and enabling data-driven decisions. Responsibilities include volume performance analysis, managing forecasting processes, coordinating with sales and marketing, and providing visibility on product performance. Required skills include 2-3 years’ experience in demand planning, proficiency in APS tools, SAP ECC, Power BI, and advanced Excel.