Principal Consultant, Developer
Genpact
- Service Delivery
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Inviting applications for the role of Principal Consultant Developer In this role you will be a part of the design development architecture implementation and support on end-to-end business applications with BPM platform. Responsibilities: - Senior Developer level support for BPM Technologies. - Ensuring services are delivered in line with the agreed service level targets. - Provide escalation point and give focus to addressing possible service delivery issues. - Identify and facilitate delivery of service improvements. - Ability to communicate effectively across complex and diverse group of stakeholders. - Should possess significant experience of delivery operational business/IT support services in a highly integrated multi-application environment. - Ability and flexible to work in a virtual environment across multiple time zones. - Flexible to work in non-standard hours in supporting global production systems. - Develop strong knowledge repository to ensure retention of knowledge and
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