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Inviting applications for the role of lead Consultant Dev Ops Developer We are looking for experienced candidate in the field of Information and Technology with hands-on experience in Amazon Connect. In this role you will be required to configure and maintain end to end contact centre using Amazon Connect and AWS services. Help design and develop features that are not off-the-shelf available with Amazon Connect and required by clients like customized agent desktop predictive personalized experience. Configure host integrations for IVR and agent desktop. Responsibilities: - Proven experience as a Dev Ops Engineer or Release Manager. - Strong understanding of CI/CD principles and best practices. - Proficiency with version control systems (e.g. - Git) build tools (e.g. - Jenkins) and artifact repositories. - Experience with containerization and orchestration tools such as Docker and Kubernetes. - Knowledge of infrastructure as code (Ia C) and configuration management tools. - Familiarity

Inviting applications for the role of Senior Principal Consultant Amazon Connect Integration Architect We are looking for experienced candidate in the field of Information and Technology with hands-on experience in Amazon Connect. In this role you will be required to configure and maintain end to end contact centre using Amazon Connect and AWS services. Help design and develop features that are not off-the-shelf available with Amazon Connect and required by clients like customized agent desktop predictive personalized experience. Configure host integrations for IVR and agent desktop. Responsibilities: - Strong expertise in integration technologies including API management message queues and middleware. - Knowledge of best practices for securing AP Is including authentication authorization and encryption to ensure the integrity and confidentiality of data during integration processes. - Experience with cloud-based integration platforms and services (e.g. - Mule Soft Dell Boomi Apache Ca

Inviting applications for the role of Principal Consultant Project Manager. We are looking for an experienced Project Manager to lead the delivery of Amazon Connect contact center implementations and Agentic AI-based applications. The role requires strong project governance cross-functional coordination and hands-on experience managing cloud AI and CX transformation initiatives. The Project Manager will ensure successful delivery of scalable secure and business-aligned solutions while managing stakeholders risks and dependenciess. Responsibilities: - Manage end-to-end delivery of projects involving Amazon Connect AWS services and Agentic AI applications - Define project scope objectives deliverables milestones and success metrics - Develop and manage detailed project plans schedules budgets and resource allocations - Drive adherence to project management best practices (Agile Hybrid or Waterfall) - Ensure projects are delivered on time within scope budget and quality standards - Lead i

Inviting applications for the role of lead Consultant Amazon Connect Developer We are looking for experienced candidate in the field of Information and Technology with hands-on experience in Amazon Connect. In this role you will be required to configure and maintain end to end contact centre using Amazon Connect and AWS services. Help design and develop features that are not off-the-shelf available with Amazon Connect and required by clients like customized agent desktop predictive personalized experience. Configure host integrations for IVR and agent desktop. Responsibilities: - Configure and maintain end to end contact centre using Amazon Connect and AWS services. - Help design and develop features that are not off-the-shelf available with Amazon Connect and required by clients like customized agent desktop predictive personalized experience. - Configure host integrations for IVR and agent desktop. - Keep up to date with the latest features launched for Amazon Connect and AWS CCI. -

Inviting applications for the role Consultant _ Oracle CPQ (Configure Price Quote) Functional Key Responsibilities: - Proficiency in Oracle Customer Data Management (CDM) Cloud and Oracle Fusion Applications - Expertise in data quality tools including Oracle Enterprise Data Quality (EDQ) - Strong knowledge of data integration cleansing and enrichment processes - Experience with SQL PL/SQL and data modeling - Familiarity with CRM and ERP integration (e.g. - Oracle CX Sales Financials SCM) - Understanding of business process analysis and requirements gathering - Strong problem-solving and communication skills - Expertise in Oracle CPQ Cloud configuration and customization - Strong knowledge of CRM integrations (e.g. - Salesforce Oracle Sales Cloud) - Understanding of pricing models discount structures and approval workflows - Analytical problem-solving and troubleshooting skills - Excellent communication and client-facing skills Qualifications Bachelors - Computer Engineering, Bachelors

Inviting applications for the role of lead Consultant Dev Ops Developer We are looking for experienced candidate in the field of Information and Technology with hands-on experience in Amazon Connect. In this role you will be required to configure and maintain end to end contact centre using Amazon Connect and AWS services. Help design and develop features that are not off-the-shelf available with Amazon Connect and required by clients like customized agent desktop predictive personalized experience. Configure host integrations for IVR and agent desktop. Responsibilities: - Proven experience as a Dev Ops Engineer or Release Manager. - Strong understanding of CI/CD principles and best practices. - Proficiency with version control systems (e.g. - Git) build tools (e.g. - Jenkins) and artifact repositories. - Experience with containerization and orchestration tools such as Docker and Kubernetes. - Knowledge of infrastructure as code (Ia C) and configuration management tools. - Familiarity

Inviting applications for the role of Principal Consultant Solution Architect - Dev Ops and Cloud We are looking for an analytical results-driven Solution Architect who will work with Business user and Product owners to finalize the requirement and then also work with software engineering to finalize the architecture and design of the requirement function. The SA will use his or her understanding of programming languages and tools to analyse current codes and industry developments formulate more efficient processes seek problems and build a more detailed delivery process for the software engineering team. Should have excellent communication and project management skills. Should be knowledgeable collaborative and self-motivated. Responsibilities: - AWS Infrastructure engineer with expertise in Cloud - Implement scalable resilient and secure solutions in the public cloud especially in AWS. - Participate in automation initiatives to streamline processes improve efficiencies and reduce hos

Inviting applications for the role of Principal Consultant Solution Architect - Dev Ops and Cloud We are looking for an analytical results-driven Solution Architect who will work with Business user and Product owners to finalize the requirement and then also work with software engineering to finalize the architecture and design of the requirement function. The SA will use his or her understanding of programming languages and tools to analyse current codes and industry developments formulate more efficient processes seek problems and build a more detailed delivery process for the software engineering team. Should have excellent communication and project management skills. Should be knowledgeable collaborative and self-motivated. Responsibilities: - AWS Infrastructure engineer with expertise in Cloud - Implement scalable resilient and secure solutions in the public cloud especially in AWS. - Participate in automation initiatives to streamline processes improve efficiencies and reduce hos

Inviting applications for the role of Principal Consultant Solution Architect - Dev Ops and Cloud We are looking for an analytical results-driven Solution Architect who will work with Business user and Product owners to finalize the requirement and then also work with software engineering to finalize the architecture and design of the requirement function. The SA will use his or her understanding of programming languages and tools to analyse current codes and industry developments formulate more efficient processes seek problems and build a more detailed delivery process for the software engineering team. Should have excellent communication and project management skills. Should be knowledgeable collaborative and self-motivated. Responsibilities: - AWS Infrastructure engineer with expertise in Cloud - Implement scalable resilient and secure solutions in the public cloud especially in AWS. - Participate in automation initiatives to streamline processes improve efficiencies and reduce hos

Inviting applications for the role of lead Consultant QA (Contact Center & Agentic Application Testing) We are looking for a seasoned QA lead Consultant with deep expertise in Amazon Connect and AI-driven (Agentic) applications. This role will lead quality engineering efforts for cloud-based contact center solutions and autonomous conversational systems ensuring seamless customer experience scalability and reliability. Responsibilities: - Define and drive QA strategy for Amazon Connect implementations and AI-driven systems - Collaborate with stakeholders (Product Dev Ops Business) to align testing with business goals - Validate end-to-end call flows within Amazon Connect (inbound/outbound) - Test IVR workflows using Contact Flows Lambda integrations and routing profiles - Validate integrations with AWS services like AWS Lambda Amazon Lex and Amazon Cloud Watch - Perform testing of: - Call routing queue management and agent assignment - Agent workspace (CCP Contact Control Panel) - Omni

Inviting applications for the role of Principal Consultant Solution Architect - Dev Ops and Cloud We are looking for an analytical results-driven Solution Architect who will work with Business user and Product owners to finalize the requirement and then also work with software engineering to finalize the architecture and design of the requirement function. The SA will use his or her understanding of programming languages and tools to analyse current codes and industry developments formulate more efficient processes seek problems and build a more detailed delivery process for the software engineering team. Should have excellent communication and project management skills. Should be knowledgeable collaborative and self-motivated. Responsibilities: - AWS Infrastructure engineer with expertise in Cloud - Implement scalable resilient and secure solutions in the public cloud especially in AWS. - Participate in automation initiatives to streamline processes improve efficiencies and reduce hos

Inviting applications for the role of Principal Consultant Full Stack Developer (Python/Java/.Net) We are looking for a seasoned candidate with experience in the field of IT as full stack developer in any of the languages Java Python and.Net. In this role you will be required to configure and maintain end to end contact centre using Amazon Connect and AWS services. Help design and develop features that are not off-the-shelf available with Amazon Connect and required by clients like customized agent desktop predictive personalized experience. Configure host integrations for IVR and agent desktop. Responsibilities: - Configure and maintain end to end contact centre using Amazon Connect and AWS services. - Help design and develop features that are not off-the-shelf available with Amazon Connect and required by clients like customized agent desktop predictive personalized experience. - Configure host integrations for IVR and agent desktop. - Keep up to date with the latest features launche

Inviting applications for the role of Senior Principal Consultant Amazon Connect Architect We are seeking an experienced IT professional with strong expertise in Amazon Connect and AWS Agentic Solutions to design build and manage advanced cloud-based contact center systems. The ideal candidate will play a key role in configuring end-to-end contact center solutions enhancing customer and agent experiences through intelligent automation and developing custom features beyond standard platform capabilities. Responsibilities: - Lead the design architecture and implementation of end-to-end contact center solutions using Amazon Connect. - Architect and integrate AWS Agentic services such as Bedrock Agent Core and other AI/ML services into customer engagement workflows - Develop and customize features not available out-of-the-box in Amazon Connect including: - Custom agent desktop interfaces - AI-driven IVR and conversational self-service (voice & chat) - Predictive and personalized customer e

Inviting applications for the role of Senior Principal Consultant Senior Business Analyst We are looking for an experienced Business Analyst with strong experience in Contact Centre solutions and Agentic / AI-driven applications. The role focuses on bridging business needs and technical implementation by gathering requirements defining use cases and supporting delivery of Amazon Connect or similar contact center platforms and Agentic AI solutions such as virtual agents autonomous workflows and intelligent decision systems. The ideal candidate will have deep knowledge of contact center operations and hands-on engagement in AI-enabled transformation initiatives. Responsibilities: - Elicit analyze and document business functional and non-functional requirements - Translate business goals into clear user stories epics use cases and process flows - Define acceptance criteria and support backlog grooming and prioritization - Maintain requirement traceability from concept through implementati

Inviting applications for the role of Senior Principal Consultant Amazon Connect Integration Architect We are looking for experienced candidate in the field of Information and Technology with hands-on experience in Amazon Connect. In this role you will be required to configure and maintain end to end contact centre using Amazon Connect and AWS services. Help design and develop features that are not off-the-shelf available with Amazon Connect and required by clients like customized agent desktop predictive personalized experience. Configure host integrations for IVR and agent desktop. Responsibilities: - Strong expertise in integration technologies including API management message queues and middleware. - Knowledge of best practices for securing AP Is including authentication authorization and encryption to ensure the integrity and confidentiality of data during integration processes. - Experience with cloud-based integration platforms and services (e.g. - Mule Soft Dell Boomi Apache Ca

Inviting applications for the role of Senior Principal Consultant Amazon Connect Architect We are seeking an experienced IT professional with strong expertise in Amazon Connect and AWS Agentic Solutions to design build and manage advanced cloud-based contact center systems. The ideal candidate will play a key role in configuring end-to-end contact center solutions enhancing customer and agent experiences through intelligent automation and developing custom features beyond standard platform capabilities. Responsibilities: - Lead the design architecture and implementation of end-to-end contact center solutions using Amazon Connect. - Architect and integrate AWS Agentic services such as Bedrock Agent Core and other AI/ML services into customer engagement workflows - Develop and customize features not available out-of-the-box in Amazon Connect including: - Custom agent desktop interfaces - AI-driven IVR and conversational self-service (voice & chat) - Predictive and personalized customer e

Inviting applications for the role of lead Consultant Dev Ops Developer We are looking for experienced candidate in the field of Information and Technology with hands-on experience in Amazon Connect. In this role you will be required to configure and maintain end to end contact centre using Amazon Connect and AWS services. Help design and develop features that are not off-the-shelf available with Amazon Connect and required by clients like customized agent desktop predictive personalized experience. Configure host integrations for IVR and agent desktop. Responsibilities: - Proven experience as a Dev Ops Engineer or Release Manager. - Strong understanding of CI/CD principles and best practices. - Proficiency with version control systems (e.g. - Git) build tools (e.g. - Jenkins) and artifact repositories. - Experience with containerization and orchestration tools such as Docker and Kubernetes. - Knowledge of infrastructure as code (Ia C) and configuration management tools. - Familiarity

Inviting applications for the role of Principal Consultant Business Analyst We are looking for an experienced Business Analyst with strong experience in Contact Centre solutions and Agentic / AI-driven applications. The role focuses on bridging business needs and technical implementation by gathering requirements defining use cases and supporting delivery of Amazon Connect or similar contact center platforms and Agentic AI solutions such as virtual agents autonomous workflows and intelligent decision systems. The ideal candidate will have deep knowledge of contact center operations and hands-on engagement in AI-enabled transformation initiatives. Responsibilities: - Elicit analyze and document business functional and non-functional requirements - Translate business goals into clear user stories epics use cases and process flows - Define acceptance criteria and support backlog grooming and prioritization - Maintain requirement traceability from concept through implementation - Provide c

Inviting applications for the role of Principal Consultant Solution Architect - Dev Ops and Cloud We are looking for an analytical results-driven Solution Architect who will work with Business user and Product owners to finalize the requirement and then also work with software engineering to finalize the architecture and design of the requirement function. The SA will use his or her understanding of programming languages and tools to analyse current codes and industry developments formulate more efficient processes seek problems and build a more detailed delivery process for the software engineering team. Should have excellent communication and project management skills. Should be knowledgeable collaborative and self-motivated. Responsibilities: - AWS Infrastructure engineer with expertise in Cloud - Implement scalable resilient and secure solutions in the public cloud especially in AWS. - Participate in automation initiatives to streamline processes improve efficiencies and reduce hos

Inviting applications for the role of Senior Principal Consultant QA (Contact Center & Agentic Application Testing) We are looking for a seasoned QA lead Consultant with deep expertise in Amazon Connect and AI-driven (Agentic) applications. This role will lead quality engineering efforts for cloud-based contact center solutions and autonomous conversational systems ensuring seamless customer experience scalability and reliability. Responsibilities: - Define and drive QA strategy for Amazon Connect implementations and AI-driven systems - Collaborate with stakeholders (Product Dev Ops Business) to align testing with business goals - Validate end-to-end call flows within Amazon Connect (inbound/outbound) - Test IVR workflows using Contact Flows Lambda integrations and routing profiles - Validate integrations with AWS services like AWS Lambda Amazon Lex and Amazon Cloud Watch - Perform testing of: - Call routing queue management and agent assignment - Agent workspace (CCP Contact Control P